Alternations to our Opening Hours
Our Service and Sales Departments remain open until 31 March. The opening hours have changed and how we conduct business, but we are still here to help.
Like all businesses, we have been closely monitoring the impact that COVID-19 is having on our business, our colleagues and customers.
We are very much respectful of the latest Government message that we all need to play our part to protect the most vulnerable and ensure that the NHS has the ability to care for the increased number of patients.
Motorvogue have therefore decided to operate with minimal staff until the 31 March to enable our customers to have the essential safety works completed on their vehicles through our service department, including servicing, MOTs and repairs. It is more important than ever that we can support and assist Key workers in achieving their roles, and we sincerely thank our colleagues who are working with us to remain open to do so.
Our Sales showrooms are no longer open to the public, however customers who have recently purchased a car will be able to collect these on an arranged appointment, when we will ensure that no other visitors will be with us at the same time. All of our Used cars can be seen on our website as well as our New car offers, and we will be available on the telephone or via our website contact form for further details on our vehicles and availability. Once safe to do so, we will once again offer our Test Drive at Your Home service and the option to have a purchased vehicle delivered to you for £99 within 150 miles, and nationwide for £199.
Over the coming week, the Motorvogue Team will work together to care for our customers and look after each others well-being. This is a situation that we have not had to deal with before; we are in uncharted territory and will be learning and changing as the situation evolves.
We will close on the 1st April and will communicate our future decisions as we adapt to the situation. As a minimum we are hoping to offer breakdown support to vehicles which are recovered even after this date, with secure parking for their vehicle and the loan of a car to keep our customers mobile until such time as their vehicle can be repaired. Contact telephone numbers will be made available as we move to an Emergency Support service for owners of all of the brands we represent, and as advice begins to be more positive we will once again be taking Aftersales Bookings for maintenance, service and MOTs. Please check our website and social media channels for future developments.
In the meantime, please take care and we look forward to seeing you again in the near future.