Latest News: Our Service Departments and Sales Showrooms are open, however this is with some changes to ensure the safety of our customers and colleagues. Here at Motorvogue we would like to advise you that after being closed since March, we have taken the decision to once again open our showrooms and service departments following the latest Government guidance. Whilst transport was deemed as essential at the start of Lockdown, we chose to close for the safety of our colleagues and customers. Having introduced a number of new procedures and after installing personal protective equipment across our public and staff areas, we are confident that it is now safe for us to conduct business once again. For your own safety and that of other customers and our colleagues, please read through our new measures before visiting us, and if you have any queries then please contact us by telephone or via our website contact forms. Additional Measures Before visiting our Sales or Service Departments, please contact us and arrange an appointment time. This will enable us to ensure that our dealerships have a limited number of people at any one time. Please use the hand sanitiser provided when you enter and leave the premises. Our colleagues have access to face masks and hand sanitiser to use whenever required, and we ask that you use personal protective equipment wherever possible. We have installed Plexiglass screens to protect customers and staff in our greeting areas. Our display vehicles are locked to maintain our sanitisation standards and can be opened on request, the vehicle will then be re-sanitised. Please follow the 2m markings on the floor Regularly wash your hands and avoid contact with your eyes, nose and mouth If you have either a high temperature or a new continuous cough then please do not visit us. When bringing a vehicle to us for maintenance, please remove all personal items. We will be using interior covers when our technicians work on your vehicle and the car will be thoroughly cleaned before its return to you. We will only be accepting card payments at this time We will come to you We have created a number of additional services to support our customers during this difficult time, and if you would prefer, we will come to you for both Sales and Aftersales. Service Your vehicles maintenance and on-going safety is our priority. We are offering a collection and delivery service if you are self-isolating or concerned about spending time within a business. Alternatively we can make your stay with us as short as possible, and provide you with a clean loan car whilst we look after your vehicle. Please contact our Service Centre for further details and availability. Sales Test drives and consultations are now available to book at our showrooms. We are now also offering to bring the car to you at your home, within 20 miles of our showroom. You can be assured that the vehicle will be sanitised before your test drive. We have also introduced Exclusive Evening Buyer Appointments so you can visit us after our usual business hours and have the showroom solely to yourself from 6.30 to 8.30pm. Only one appointment will be available per showroom, Monday to Thursday, so please contact us to arrange your consultation and test drive on our next available date. And if you purchase a car from us, we are also offering nationwide delivery from £99. Contact Us Our New Opening Hours are; Sales Monday to Friday 8.30am to 6pm Saturday 8.30am to 5.30pm Sunday 10.30am to 4.30pm Aftersales Monday to Friday 8am to 6pm Saturday 8.30am to 1pm Sunday Closed
Servicing, Repairs & MOTs at Motorvogue
Of course, our world-class service doesn’t end once you’ve purchased your new vehicle. Here at Motorvogue, we’ve developed a comprehensive Aftersales facility that ensures no matter what happens, you’re constantly in safe hands. From our experienced, qualified engineering experts able to diagnose and carry out the exact work your car requires, to a smooth and simplistic parts ordering and fitting service that removes that hassle and gets you back on the road in next to no time; we’ve gone the extra mile to eliminate complications and create a tailored solution that’s ideally streamlined and convenient for you.
We’re extremely proud of our commitment to customer service, meeting your requirements and delivering only top quality work. For more on our Aftersales services and what we can do for your vehicle today, simply give our team a call at one of our locations listed below!
At Motorvogue we pride ourselves on the top quality service we offer; service your car with MOTORVOGUE and you know you are in good hands. Our trained technicians use specialist diagnostic equipment to ensure your vehicle is maintained to the highest of standards, and we only use genuine parts for repairs.
We understand that our customers are busy that’s why we offer while-you-wait appointments.
MONEY BACK GUARANTEE
We promise to offer a one to one consultation with a trained technician if required and a complimentary Vehicle Healthcheck each time you visit one of our dedicated service centres. Motorvogue also promises that no unnecessary work will be recommended, and that you won’t pay more than the price you are quoted. A full refund will be given if we do not adhere to all of these promises (terms and conditions apply).
For your convenience Motorvogue offer a free collection and delivery service. We can collect your car from your home or place of work within a 12 mile radius, and once all work is completed deliver your car back to you. This service is available upon request and we may require at least 1 weeks’ notice to guarantee this service. To keep you on the road whilst we are servicing your car courtesy vehicles are available, this service is free of charge if you pay for the “Self Insure” which is normally £12 per day.
PRICE MATCH GUARANTEE
At Motorvogue we endeavor to offer professional services at competitive prices, so if you find a local garage offering the same service for less we promise to match that price. Motorovogue will match the price of any like for like work from any approved manufacturer repairer within a 10 mile radius.
CONSUMER CREDIT & GENERAL INSURANCE
Motorvogue (Northampton)Ltd is an Appointed Representative of Automotive Compliance Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Motorvogue (Northampton)Ltd to act as a credit broker, not as a lender, for the introduction to a limited number of finance providers and to act as an agent on behalf of the insurer for insurance distribution activities only.