Latest News: Motorvogue Norwich is Now Open with our multi-franchise showroom bringing five prestigious car marques to the city. The newest Hyundai, Fiat, Jeep, Alfa Romeo and Abarth models are gathered in one convenient showroom which opened on Friday 14th February. Hyundai owners have been without local support since the city’s previous dealer closed back in November. Our extensive new site offers a substantial Hyundai showroom, with all the latest models and manufacturer-approved used cars, plus full parts and service back-up for existing owners. “Hyundai approached us to see if we would take on the Norwich franchise, as we represent them at our Bedford location,” explains Jon Pochin, who has been running Motorvogue since 2008 with his business partner Peter Norman. “Our business model is to operate multi-franchise dealerships to offer customers greater choice – so when Hyundai agreed, the move to Norwich became possible.” Motorvogue began with a single site in Northamptonshire in 1993 and has supplied more than 20,000 cars to satisfied customers across the country. Under Pochin’s stewardship, the firm has expanded to Bedford, and a further location in King’s Lynn. A Norwich showroom makes perfect sense – especially as Pochin was born and raised in Norfolk, worked in the city for many years and still lives here. “As we were recruiting, it was astonishing how many people came forward that I’d worked with before,” he says. “One of the things that’s great about Norfolk is the people. They’re friendly and they’re loyal. We have a brilliant team ready to welcome customers to Cromer Road.” Massive range Motorvogue Norwich will offer the largest range of new cars in the area, as well as more than 600 used vehicles (across the group) in all shapes and sizes. With so much choice, it’s the perfect place to visit for anyone unsure what kind of car they should get next. It’s also ideal for those in receipt of benefits such as the Higher Rate Mobility component of the Disability Living Allowance, the Enhanced Mobility component of the Personal Independence Payment, an Armed Forces Independence Payment or the War Pensioners’ Mobility Supplement, with Motorvogue’s motability specialists ready to assist customers looking to drive a brand-new car every three years on the Motability scheme. The huge range at Motorvogue gives plenty of options, many available with no advance payment. Going electric? “We are seeing a real change in attitudes to electric vehicles,” Pochin says. “People who were putting off making the switch are starting to consider it. With the latest generations of hybrid and electric cars offering realistic ranges up to 300 miles, they’ve become practical for people in rural communities like those we have in Norfolk.” To help customers decide if an electric vehicle is for them, the new Cromer Road site will feature a dedicated Electric Centre, showing off the range of low and zero-emissions cars. “People need to come down and see the Hyundai Ioniq and Kona hybrid and electric models,” Pochin urges. With more than 30 demonstrators available across the five marques, Motorvogue offers an unrivalled chance to get behind the wheel of what could be the car of your dreams – whether it’s hybrid, electric or a conventional petrol or diesel model. Great offers To celebrate the opening of Motorvogue Norwich on Cromer Road, the showroom is opening with what Pochin describes as “genuine money-off deals" on models across all five marques. This includes savings of up to 50pc on servicing. “It doesn’t matter whether you’re looking for a first car for your daughter, a seven-seater, a pick-up or an electric vehicle,” says Pochin. “Whatever you need, we will have the right car for you – and at the best price in the market.” Visit us now on Cromer Road, Norwich, NR6 6NB
Motorvogue (Northampton) Ltd
Terms & Conditions
(a) The order for sale of a motor vehicle by us (“Motorvogue (Northampton) Ltd”) at the agreed price (“the Total Retail Price”) and any allowance in respect of a used motor vehicle offered by you (“the Customer”) incorporates the following clauses and will only become binding after being accepted by Motorvogue (Northampton) Ltd.
(b) The order (except where varied by an agreement between the parties which must be recorded in writing and signed by an authorised representative of Motorvogue (Northampton) Ltd) shall constitute the entire contract between the parties. Motorvogue (Northampton) Ltd’s legal duty is to provide the Goods as described on the order form (“the Goods”) to the terms of the contract.
(c) No person who is not a party to the contract may in its own right enforce any terms of the contract provided that this clause shall not affect any right of action of any person to whom this contract is lawfully assigned.
(a) Motorvogue (Northampton) Ltd will use its best endeavours to secure a delivery date or dates, but shall be under no liability whatsoever for loss occasioned by any delay in delivery arising out of any cause beyond the control of Motorvogue (Northampton) Ltd.
(b) The Goods may be delivered by Motorvogue (Northampton) Ltd or its agent in advance of the estimated delivery date upon giving 14 days prior notice to the Customer.
(c) If the Goods are not delivered within three calendar months of the estimated delivery date (if any) the Customer or Motorvogue (Northampton) Ltd may elect by notice in writing to the other party to cancel this contract. Upon such cancellation the Customer’s deposit shall be returned and Motorvogue (Northampton) Ltd shall be under no further liability to the Customer. In the event that no estimated delivery date is given, Motorvogue (Northampton) Ltd will deliver the Goods within 1 month of the Goods being made available to it.
(d) Delivery shall be deemed to have been made on the date that the Goods are made available for collection by the Customer and Motorvogue (Northampton) Ltd has given notice to the Customer that the Goods are ready for collection. The Goods will be physically delivered by Motorvogue (Northampton) Ltd to the Customer only where agreed by Motorvogue (Northampton) Ltd and at the Customer’s cost.
(e) Motorvogue (Northampton) Ltd may at any time cancel the contract if the manufacturer ceases to make the Goods or if the manufacturer ceases to supply the Goods to the UK market. If Motorvogue (Northampton) Ltd is unable to supply any option or accessory, whether factory fitted or otherwise, Motorvogue (Northampton) Ltd may at its discretion either substitute a reasonable equivalent or delete the option or accessory from the contract. If any accessory is deleted the purchase price shall be adjusted by the price thereof. The inability of Motorvogue (Northampton) Ltd to supply an option or accessory shall not constitute a breach of contract or entitle the Customer to reject the Goods.
3. PRICE & PAYMENT
(a) A mandatory admin fee of £149 is chargeable on all vehicle purchases.
(b) The Customer shall not be permitted to collect and take away the Goods until the Total Retail Price of the Goods as stated overleaf has been discharged in full (without set-off or counterclaim) unless this condition has been expressly excluded in writing by an authorised representative of Motorvogue (Northampton) Ltd. Time of payment shall be of the essence.
(c) If the Total Retail Price or any part of the price for the Goods is to be paid by BANK TRANSFER then prior notice of such payment shall be made to Motorvogue (Northampton) Ltd and this PAYMENT SHOULD BE DONE NO LESS THAN 72 HOURS in advance of the estimated delivery date. A cheque given in payment or part payment shall not be treated as a discharge until cleared.
(d) We do not accept payment by cash under any circumstances.
(e) Notwithstanding the provisions of this contract the Customer may, within 7 days of receipt of notification that the Goods are ready for delivery arrange for a finance company to purchase the Goods from Motorvogue (Northampton) Ltd at the price payable hereunder. Motorvogue (Northampton) Ltd shall not release the Goods until the Total Retail Price has been discharged in full, including receipt of cleared funds from the said finance company.
4. FAILURE TO COLLECT GOODS
If the Customer shall fail to collect and/or pay for the Goods within 14 days of delivery (as provided for in clause 2(d)) then Motorvogue (Northampton) Ltd may at its option either store the Goods at the Customer’s cost or, upon giving the Customer 7 days’ notice of its intention to do so, elect to treat the contract as repudiated by the Customer and thereupon any sums paid by the Customer shall be returned less a sum equivalent to a reasonable administration fee, any damages, loss or expenses which Motorvogue (Northampton) Ltd may have suffered or incurred by reason of the Customer’s default (including as a result of selling such vehicle at a lower value) and/or storage costs and Motorvogue (Northampton) Ltd shall be under no further liability to the Customer. Motorvogue (Northampton) Ltd may, at its option following such repudiation elect to return any part-exchange vehicle or to retain it at any agreed trade-in price (in which case the agreed trade-in price shall be treated as part of the sums paid for the purpose of this clause).
5. PART EXCHANGE
In the event that Motorvogue (Northampton) Ltd agrees to accept a used motor vehicle from the Customer as partial payment of the Total Retail Price (“Allowance”) such agreement shall be subject to any warranties and/or declarations made on the face of the order or purchase invoice in addition to the following conditions:
(a) if any encumbrances or interests are capable of cash settlement Motorvogue (Northampton) Ltd may elect to discharge such interests and deduct expenditure from the exchange value offered;
(b) the used motor vehicle will be delivered in the same condition as at the date it was examined by Motorvogue (Northampton) Ltd (fair wear and tear excepted);
(c) the used motor vehicle shall be delivered to Motorvogue (Northampton) Ltd upon collection of the Goods together with all spare key sets, spare alarm remotes, registration documents, service documentation, MOT certificate, service invoices, warranty documentation and all other appropriate documentation and with the registration book completed and for the avoidance of doubt the Customer shall not be permitted to collect the Goods until the used motor vehicle has been delivered to Motorvogue (Northampton) Ltd;
(d) title to the used motor vehicle shall pass absolutely on delivery to Motorvogue (Northampton) Ltd;
(e) the exchange value quoted by Motorvogue (Northampton) Ltd shall be binding on Motorvogue (Northampton) Ltd for one calendar month from the date of the order, unless a different period is stipulated in the order. If the exchange value is no longer binding on Motorvogue (Northampton) Ltd when the Goods are ready for delivery, Motorvogue (Northampton) Ltd will give a current figure for the value of such part-exchange, at which point the Customer will have the option to accept the revised part-exchange value or not to part-exchange such used motor vehicle, provided always that the Customer shall still be obliged to purchase the Goods;
(f) in the event that any of the warranties or declarations provided in respect of the used motor vehicle prove to be untrue or there is a breach of clause 5(b), Motorvogue (Northampton) Ltd shall be entitled to revise the Allowance to take account of such breach and where there is a reduction in the Allowance the Customer shall be liable to pay the difference between the original and reduced Allowances to ensure payment of the Total Retail Price of the Goods in accordance with clause 3 of these terms and conditions.
6. CHERISHED NUMBER PLATE
Where the Goods have a personalised or cherished number plate, unless stated on the face of the order, the Customer shall not be entitled to assume that such number plate is available with the Goods and the Customer will provide all reasonable assistance to Motorvogue (Northampton) Ltd to facilitate transfer of the registration.
7. NEW GOODS / USED GOODS
(a) Where the Goods to be supplied by Motorvogue (Northampton) Ltd are new, then the following additional conditions shall apply:
(i) the Customer shall be bound to pay any amount of car tax and value added tax or other tax or duty that Motorvogue (Northampton) Ltd has legally become bound to pay, notwithstanding any amount specified on the order form;
(ii) the delivery of the Goods shall be subject to any terms and conditions of the manufacturer regarding the supply or resale of the Goods by Motorvogue (Northampton) Ltd (which are available at Motorvogue (Northampton) Ltd’s premises for inspection) and Motorvogue (Northampton) Ltd shall not be liable for any failure of delay caused by or resulting from Motorvogue (Northampton) Ltd’s compliance with such terms and conditions.
(iii) if before delivery of the Goods the manufacturer recommended retail price for the Goods shall be increased Motorvogue (Northampton) Ltd may give notice (“Notice”) of its intention to pass on to the Customer such increase, upon receipt of such Notice the Customer shall be entitled by notice in writing to Motorvogue (Northampton) Ltd to cancel the contract within 21 days of the date of the Notice. Upon such cancellation any deposit paid by the Customer shall be returned and Motorvogue (Northampton) Ltd shall be under no further liability to the Customer. If no notice is received by Motorvogue (Northampton) Ltd from the Customer within such period then the Customer shall be bound to purchase the Goods at the increased price;
(iv) in the event that the manufacturer is unable to accept the order for the Goods then Motorvogue (Northampton) Ltd may, by notice in writing to the Customer cancel the contract. Upon such cancellation any deposit paid by the Customer shall be returned and Motorvogue (Northampton) Ltd shall be under no further liability to the Customer.
(b) In the event that the Goods were not originally supplied via the manufacturer’s official distributor for the United Kingdom the Customer accepts that the specification may vary from the British specification.
(a) Motorvogue (Northampton) Ltd shall use all reasonable endeavours to pass the benefit of any manufacturer’s warranty on to the Customer. In the case of a new vehicle, the Goods shall be warranted by the manufacturer to be free from defects in materials and workmanship on manufacture and Motorvogue (Northampton) Ltd shall repair any faults which arise in accordance with such warranty for at least one year from the date of first registration with no mileage limitation. Any parts which require replacement during the period of the manufacturer's warranty as a result of wear and tear (for example but without limitation, the brake pads) are excluded from the warranty. The manufacturer's warranty is not affected by any change of ownership of the Goods. Remedial work under such warranty may be carried out by any dealer approved by the relevant manufacturer (“a Dealer”) at whose sole option any defective parts will be repaired or replaced. Any part replaced under the manufacturer's warranty is warranted to be free from defects in parts and materials until expiry of the original vehicle warranty. The manufacturer's warranty does not apply if and to the extent that the defect is caused or worsened by one of the following circumstances:
(i) after discovering the defect the Customer has failed either to inform Motorvogue (Northampton) Ltd or to have the defect examined by a Dealer without reasonable delay;
(ii) has failed to give a Dealer the option to repair the Goods without reasonable delay;
(iii) the Goods or any part thereof have been subject to misuse, negligence, or accident or use for racing or similar sports;
(iv) if the Goods have been repaired or maintained and that repair or maintenance has not been carried out by or through a Dealer and/or to the manufacturer’s recommendations;
(v) parts have been installed into the Goods the use of which have not been approved by the manufacturer or if the Goods have been altered or modified in a manner not approved by the manufacturer;
(vi) instructions concerning the treatment, maintenance and care of the Goods have not been adhered to.
(b) In the case of the Goods being a second-hand vehicle, Motorvogue (Northampton) Ltd shall transfer to the Customer the unexpired portion of the manufacturer’s warranty (if any) together with any used car warranty made available with respect to the Goods as stated on the front of the order. The Customer acknowledges that in the case of the Goods being a second-hand vehicle the Goods will be sold subject to such wear and tear as is reasonable for a vehicle of its age, type, usage and mileage; and subject to paintwork and/or bodywork repairs that may have been carried out to it.
9. EXAMINATION OF GOODS AND RELIANCE
(a) Prior to signing the order form the Customer shall examine the Goods to be purchased (if such are available for inspection) and the Customer is reminded that the condition of satisfactory quality implied by legislation does not operate in relation to such defects which such an examination ought to reveal. If the Goods are sold subject to defects and have been notified by Motorvogue (Northampton) Ltd to the Customer before the signing of the contract, the condition of satisfactory quality referred to above does not operate in relation to those defects.
(b) The Customer confirms that they have satisfied themselves as to the suitability of the Goods for its requirements and has not relied upon Motorvogue (Northampton) Ltd's skill or knowledge regarding the Goods' fitness for any particular purpose or use.
Without prejudice to the terms of the manufacturer’s warranty, where any valid claim in respect of the Goods which is based on any defect in the quality or condition of the Goods based on materials or workmanship or their failure to meet the specification is notified to Motorvogue (Northampton) Ltd, Motorvogue (Northampton) Ltd shall be entitled at its sole discretion either to replace or repair the Goods (or the part in question) free of charge or to refund to the Customer the price of the Goods (or a proportion part of the price), but Motorvogue (Northampton) Ltd shall have no further liability to the Customer. Motorvogue (Northampton) Ltd will not be liable where any defect results from or is worsened by wear and tear or any of the circumstances described at clauses 8(a)(i) to 8(a)(vi) inclusive.
11. SALE TO INTERMEDIARIES OR THIRD PARTIES
The Customer confirms that it is not purchasing the Goods as an intermediary or reseller unless specifically agreed by Motorvogue (Northampton) Ltd to the contrary. Motorvogue (Northampton) Ltd may, at its discretion refuse to change the Customer’s details or identity on the order or register the Goods to anybody other than the Customer.
12. RETENTION OF TITLE
(a) Notwithstanding delivery, collection and/or the passing of risk in the Goods, or any other provision of these terms and conditions, the property in the Goods shall not pass to the Customer until the Total Retail Price has been discharged in full and, in the case of a payment by cheque, the cheque has been cleared.
(b) Until such time as the property in the Goods passes to the Customer, the Customer shall keep the Goods properly stored, protected and insured and identified as Motorvogue (Northampton) Ltd’s property. Further, Motorvogue (Northampton) Ltd shall be entitled at any time to require the Customer to deliver up the Goods to Motorvogue (Northampton) Ltd and if the Customer fails to do so forthwith, to enter upon any premises of the Customer or any third party where the Goods are stored and repossess the Goods.
(c) The Customer shall not be entitled to sell, pledge or in any way charge by way of security for any indebtedness any Goods which remain the property of Motorvogue (Northampton) Ltd, but if the Customer does so all monies owing by the Customer to Motorvogue (Northampton) Ltd shall (without prejudice to any other right or remedy of Motorvogue (Northampton) Ltd) forthwith, become due and payable.
Except as provided by law, or under clauses 2(c), 7(a)(iii) or 14 of these terms and conditions, no order which has been accepted by Motorvogue (Northampton) Ltd may be cancelled by the Customer except with the agreement in writing of Motorvogue (Northampton) Ltd and on terms that the Customer’s deposit shall be forfeit and further that the Customer shall indemnify Motorvogue (Northampton) Ltd in full against all loss (including loss of profit), costs (including the cost of all labour and materials used), damages, charges and expenses incurred by Motorvogue (Northampton) Ltd as a result of cancellation.
14. DISTANCE AND OFF PREMISES CONTRACTS
(a) In accordance with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 , if the Customer as a private consumer has entered into this contract (1) prior to a face-to-face meeting with Motorvogue (Northampton) Ltd or (2) after placing an order during the simultaneous physical presence of the Customer and Motorvogue (Northampton) Ltd at a place which is not Motorvogue (Northampton) Ltd’s premises or (3) by a distance communication immediately after the Customer was addressed during the simultaneous physical presence of the Customer and Motorvogue (Northampton) Ltd at a place which is not Motorvogue (Northampton) Ltd’s premises then the Customer may cancel the contract without giving any reason up to 14 days after the day upon which the Customer (or anyone on the Customer’s behalf) takes possession of the Goods.
(b) In order to exercise the right to cancel the Customer must provide Motorvogue (Northampton) Ltd with a clear statement (e.g. a letter sent by post or email). The statement should be sent to Motorvogue (Northampton) Ltd using the contact details contained within the order form. To meet the cancellation deadline, it is sufficient for the Customer to send the communication concerning the exercise of the right to cancel before the cancellation period has expired.
(c) On cancellation Motorvogue (Northampton) Ltd shall reimburse to the Customer all payments received from the Customer including any delivery costs (unless the Customer expressly chose a method of delivery more expensive than the least expensive option in which case the Customer will be reimbursed the value of the least expensive delivery method).
(d) Subject to clause 14(e) below on cancellation the Customer shall return the Goods to Motorvogue (Northampton) Ltd without undue delay and in any event not later than 14 days after the day on which the Customer advises Motorvogue (Northampton) Ltd of the cancellation at the Customer’s cost. The cost of returning the goods to Motorvogue (Northampton) Ltd will be dependent upon distance and is likely to be a minimum of £100. If the Customer fails to deliver the Goods to Motorvogue (Northampton) Ltd, Motorvogue (Northampton) Ltd may make a charge for its direct costs of recovering the Goods from the Customer and Motorvogue (Northampton) Ltd may deduct this charge from any sum that Motorvogue (Northampton) Ltd must reimburse to the Customer.
(e) In the event the Customer entered into this contract after placing an order during the simultaneous physical presence of the Customer and Motorvogue (Northampton) Ltd at a place which is not Motorvogue (Northampton) Ltd’s premises and where Motorvogue (Northampton) Ltd has delivered the Goods to the Customer, Motorvogue (Northampton) Ltd shall arrange for the Goods to be collected at its own expense.
(f) Motorvogue (Northampton) Ltd will reimburse the Customer using the same means of payment as the Customer used (unless otherwise agreed) without undue delay and in any event within 14 days after Motorvogue (Northampton) Ltd received the Goods back or, if earlier, 14 days after the day on which the Customer provides evidence that the Goods have been sent back.
(g) On cancellation any related credit agreement or other ancillary contract will be cancelled. If the cancelled contract involved a part-exchange Motorvogue (Northampton) Ltd will return the part-exchange or pay the agreed part-exchange value to the Customer at Motorvogue (Northampton) Ltd’s discretion.
(h) If the value of the Goods is diminished because of the Customer handling the Goods beyond what is necessary to establish the nature, characteristics and functioning of the Goods, Motorvogue (Northampton) Ltd may recover that amount from the Customer and Motorvogue (Northampton) Ltd can deduct this amount from the amount of the reimbursement provided for under clause 14(c) of these Terms and Conditions. Motorvogue (Northampton) Ltd will normally view any alteration, modification or personalisation of the Goods or driving for in excess of 100 miles as going beyond what is necessary to establish to nature, characteristics and functioning of the Goods.
(i) If the Goods are made to the Customer’s specifications or clearly personalised then the Customer does not have the right to cancel the contract.
15. DEFECTIVE GOODS
Without prejudice to clause 8 above any claim by the Customer which is based on any defect in the quality or condition of the Goods on delivery or their failure to correspond with specification shall (whether or not delivery is refused by the Customer) be notified to Motorvogue (Northampton) Ltd within 14 days from the date of collection of the Goods or the date of refusal of delivery as the case may be or (where the defect or failure is not apparent upon reasonable inspection) within a reasonable time after the discovery of the defect or failure. If delivery is not refused, and the Customer does not notify Motorvogue (Northampton) Ltd as above the Customer shall be deemed to have accepted the Goods.
Except in respect of death or personal injury caused by Motorvogue (Northampton) Ltd’s negligence, or any loss caused by the fraud of Motorvogue (Northampton) Ltd, Motorvogue (Northampton) Ltd shall not be liable to the Customer by reason of any representation, or any implied warranty, condition or other terms, or any duty at common law, or under the express terms of this contract, for (a) any loss or damage incurred by the Customer as a result of third party claims; (b) loss of actual or anticipated profits; (c) loss of business opportunity; (d) loss of anticipated savings; (e) loss of goodwill; (f) injury to reputation; (g) any indirect, special or consequential loss or damage howsoever caused even if Motorvogue (Northampton) Ltd was advised of the possibility of them in advance; or (h) any direct or indirect loss or disappointment caused by the cancellation of the contract which arise out of or in connection with the supply of the Goods or their resale by the Customer, except as expressly provided in these terms and conditions. Nothing in this clause shall operate to restrict or exclude Motorvogue (Northampton) Ltd’s liability or limit the Customer’s rights in any way that cannot be restricted, excluded or limited by law.
In the event that:
(a) the Customer is a company and makes any voluntary arrangement with its creditors or becomes subject to an administration order or has an administrative receiver appointed or goes into insolvent liquidation; or
(b) the Customer is a partnership and becomes wound-up or a receiver is appointed or if it enters into an individual voluntary arrangement; or
(c) the Customer is an individual and enters into an arrangement, compromise or composition in satisfaction of debts with his creditors or a bankruptcy; or
(d) if Motorvogue (Northampton) Ltd reasonably apprehends that any of the events mentioned above is about to occur in relation to the Customer or that the Customer will be unable to meet its financial obligations in respect of this agreement; or
(e) if the Customer is in material breach of any obligations under the contract (including but not limited to clause 11)
then, without prejudice to any other right or remedy available to Motorvogue (Northampton) Ltd, Motorvogue (Northampton) Ltd shall be entitled to cancel this contract or suspend delivery under this contract and forfeit any deposit paid by the Customer without any liability to the Customer, and if the Goods shall have been delivered but not paid for the price shall become immediately due and payable notwithstanding any previous agreement or arrangement to the contrary.
The Customer shall be deemed to be personally liable for the contract even though he shall hold himself out as acting as agent for a principal and despite him having purported to sign the order form overleaf in a representative capacity so that their liability shall be joint and several. The Customer warrants that he has the authority to bind the principal to the contract as agent on its behalf.
Motorvogue (Northampton) Ltd shall keep and use any data relating to the Customer in accordance with the provisions of all relevant data protection legislation and the Customer consents to such data being kept and used for appropriate purposes, including informing the Customer of any offers or other matters of interest from time to time.
Any notice that is given hereunder may be given in writing, by email or communicated verbally. Notices in writing shall be posted to the residence or place of business of the person to whom it is addressed and shall be deemed to have been received, in the case of email on the day of transmission and in the case of notice given by post, within two days of posting.
Any waiver by Motorvogue (Northampton) Ltd or the Customer of any breach of contract by the other shall be in writing and shall not be construed as a waiver of any subsequent breach of the same or of any other provision. Without prejudice to the generality of the foregoing, failure by either party to enforce at any time or for any period any one or more of the conditions shall not be a waiver of them or of the right at any time subsequently to enforce all of them.
22. INVALIDITY OF THESE TERMS
If any provisions of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the remaining provisions of these terms and conditions and the remainder of the provision in question shall not be affected thereby. As far as it is possible to do so any clause that is in whole or in part invalid or unenforceable shall be interpreted with the minimum possible amendment so that the clause or part thereof is found to be valid and/or enforceable and gives effect as far as possible to the previously expressed intention of the clause.
23. APPLICABLE LAW
This contract shall be governed by the Laws of England and Wales and the parties shall submit to the jurisdiction of the English Courts.
24. ALTERNATIVE DISPUTE RESOLUTION
In the event of disputes we are unable to resolve, the Retail Motor Industry Federation (RMI) National Conciliation Service will offer free impartial advice and when appropriate an Alternative Dispute Resolution (ADR) service that we are fully committed to. For further information you can visit their website at www.nationalconciliationservice.co.uk or call 01788 538317.
CONSUMER CREDIT & GENERAL INSURANCE
Motorvogue (Northampton)Ltd is an Appointed Representative of Automotive Compliance Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Motorvogue (Northampton)Ltd to act as a credit broker, not as a lender, for the introduction to a limited number of finance providers and to act as an agent on behalf of the insurer for insurance distribution activities only.